FM
Faith M

1 reviews | Active since Sept 2020

04 Sept 2020, 11:46

I need a paid up letter on account *** am sick of emailing and calling you day and night

Finchoice does not want to just type a letter and give me my paid up letter, am sick an tired of writing emails weeks in and out. If you have a loan wth finchoice does it mean you will never receive a paid up letter?

0
Replies (2)
Finchoice
Finchoice's reply04 Sept 2020, 17:39
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team 
Finchoice
Finchoice's reply09 Sept 2020, 14:11
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team