BG
Bianca G

1 reviews | Active since May 2020

02 Jul 2025, 14:20

I DO NOT RECOMMEND FINCHOICE

I DO NOT RECOMMEND Finchoice.

We app**** for a loan early June, we had to wait MORE than 2 weeks for someone from Finchoice to call us to process our documents. When they eventually phoned, the SMS we received immediately after is that we have to apply again.

In the end we just cancelled the loan application seeing as this process was almost going on for 3 weeks.

Finchoice has ZERO customer service.

0
Replies (2)
Finchoice
Finchoice's reply02 Jul 2025, 14:27
Official
Good day Bianca,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply03 Jul 2025, 13:45
Official
Good day Bianca,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team