I did not expect this attitude from Fin Chocie.

I was paying my debit order every month without fail and suddenly my daughter got married and my mum passed away in June 2021. I had to bear the expenses for her funeral and other things for ceremony. So I went into administration in August 2021. I was told that Fin choice was aware I am under administration and accepted the order.

But today I get an SMS from Fin choice saying they are handing me over to legal department for non payment. But I did make payments regularly and never went into arrears.

Now I try to phone that department they say it is no longer in service. I even phone their call center and this lady put me through to that same department and it tells the same message.

I tried calling to say I will make arrangement to pay of this month installment and after that I am under administration.