MKGm
Mrs Kelly Green mrskelzgreen
1 reviews | Active since Jan 2024
01 Oct 2024, 05:22
I called to cancel my funeral cover on numerous occasions
I called to cancel my funeral cover on numerous occasions. They either advise some one will call me back or the consultants cut the call. The worst experience. It has been 18 months that I am being debited for the funeral cover I do not want.
Helpful (0)
Replies (5)0
Replies (5)
Finchoice's replyOfficial
01 Oct 2024, 07:05Good day G,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply01 Oct 2024, 07:05
Official
Good day G,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
08 Oct 2024, 10:27Good day G,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply08 Oct 2024, 10:27
Official
Good day G,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's replyOfficial
09 Oct 2024, 12:47Good day G,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply09 Oct 2024, 12:47
Official
Good day G,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's replyOfficial
14 Oct 2024, 13:40
Busiswa Gatyeni please call this client and assist and confirm .once done
Finchoice's reply14 Oct 2024, 13:40
Official
Busiswa Gatyeni please call this client and assist and confirm .once done
Finchoice's replyOfficial
14 Oct 2024, 14:30as per dash comments from Hayley every thing has been done. but now customer want all her premiums back. call recording request has been sent on the 10/10/2024. now waiting feedback from IT.
Finchoice's reply14 Oct 2024, 14:30
Official
as per dash comments from Hayley every thing has been done. but now customer want all her premiums back. call recording request has been sent on the 10/10/2024. now waiting feedback from IT.