SM
Samantha M

1 reviews | Active since Jun 2025

03 Jun 2025, 16:13

I am not happy with finchoice process

I did a loan application on the 29/06/2025 and uploaded my documents and approved debit order mandate and they say it will take 24hrs for them to review my application, till today my application is still pending,i phoned this morning to enquire about it but there is still no movement on the application. I am not happy with the urgency to my request.

0
Replies (2)
Finchoice
Finchoice's reply03 Jun 2025, 16:20
Official
Good day Samantha,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply04 Jun 2025, 15:45
Official
Good day Samantha,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team