Horrible service, *********** agent and supervisors.
Horrible service, *********** agent and supervisors.
I've been calling with the same difficulties since July 27th, 2022, and my case is being handled by an inept supervisor named Lusky - according to the agents, all he needs to do is contact my bank, but I suppose he doesn't have the time. Agents will place me on hold for more than 15 minutes, then disconnect the call and repeat the procedure with no resolution. But I was told today that the agents perform their jobs while the managers laze about with their egos.
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Finchoice's replyOfficial
15 Jul 2022, 17:18Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply15 Jul 2022, 17:18
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team