LM
Livhuwani M
1 reviews | Active since Aug 2018
10 Apr 2022, 13:06
Horrible service
Good day
Hope you are well.
May you kindly advise me what was done since you are advising that the ticket is going to be close for temporarily, is this how you treat your escalation.
I want my refund.
Kind regards LL Mukhuba
On Sun, 10 Apr 2022 at 12:19, Retentions <***> wrote: Hi Mukhubalauder,
Hope you are well.
We are temporarily marking this ticket 801042 as resolved, since we haven't heard from you in a while.
Feel free to write back to us should you require any further assistance. We'd be happy to help with any queries or concerns you might have.
Thank you
Warm regards,
retentions team
t +27 (0)861 346 770 e ***
This e-mail is subject to the homechoice e-mail disclaimer.
801042:***
Helpful (0)
Replies (3)0
Replies (3)
Finchoice's replyOfficial
11 Apr 2022, 21:46Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply11 Apr 2022, 21:46
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
LM
Livhuwani M's updateReviewer Update
20 Apr 2022, 12:27Good day, how long will it take the escalation or you investigation to be resolved.
LM
Livhuwani M's update20 Apr 2022, 12:27
Reviewer Update
Good day, how long will it take the escalation or you investigation to be resolved.
Finchoice's replyOfficial
25 Apr 2022, 23:30Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply25 Apr 2022, 23:30
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team