AC
Aveer C
1 reviews | Active since Apr 2020
27 Apr 2020, 17:30
Horrible, selfish organization
I am disappointed with Finchoice. Im am a loyal customer and always paid on time. My installment went of on 24 April 2020. I made no excuse and did pay them during this very difficult time, as we on lockdown. Now they won't let me access funds and thats just not on. Poor customer service as I am waiting for they manager to contact me but they never did. People don't use these heartless idiots. They are greedy fools.
Helpful (0)
Replies (8)0
Replies (8)
Finchoice's replyOfficial
28 Apr 2020, 17:30Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply28 Apr 2020, 17:30
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
AC
Aveer C's updateReviewer Update
03 May 2020, 18:23It has been a week now, nobody has contacted me. Whats the point of the customer complaining here, you guys are not bothered.
AC
Aveer C's update03 May 2020, 18:23
Reviewer Update
It has been a week now, nobody has contacted me. Whats the point of the customer complaining here, you guys are not bothered.
AC
Aveer C's updateReviewer Update
05 May 2020, 17:49I did receive a mail but that said nothing about the issue. It was a whole lot of nothing and not addressing my concern.
AC
Aveer C's update05 May 2020, 17:49
Reviewer Update
I did receive a mail but that said nothing about the issue. It was a whole lot of nothing and not addressing my concern.
AC
Aveer C's updateReviewer Update
08 May 2020, 10:46No one has contacted me regarding my issue. I keep on calling but the agents are hopeless and can't help. Get serious about customer service or close yourls business down.
AC
Aveer C's update08 May 2020, 10:46
Reviewer Update
No one has contacted me regarding my issue. I keep on calling but the agents are hopeless and can't help. Get serious about customer service or close yourls business down.
Finchoice's replyOfficial
08 May 2020, 15:10Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply08 May 2020, 15:10
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
AC
Aveer C's updateReviewer Update
08 May 2020, 18:08I finally got a call but yet again no help. They say everything is system generated. I always got the chance to withdraw after paying but now very conveniently its system generated. Finchoice should have notified customers that they won't help them during difficult times, instead they kept quiet and took the funds but now don't give back to customers. Im really sick of this joke of an organization. I stick by my words that they are heartless.
AC
Aveer C's update08 May 2020, 18:08
Reviewer Update
I finally got a call but yet again no help. They say everything is system generated. I always got the chance to withdraw after paying but now very conveniently its system generated. Finchoice should have notified customers that they won't help them during difficult times, instead they kept quiet and took the funds but now don't give back to customers. Im really sick of this joke of an organization. I stick by my words that they are heartless.
Finchoice's replyOfficial
08 May 2020, 18:13Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service,
Please feel free to contact us on **********if you require any further assistance.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service,
Please feel free to contact us on **********if you require any further assistance.
The finchoice team
Finchoice's reply08 May 2020, 18:13
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service,
Please feel free to contact us on **********if you require any further assistance.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service,
Please feel free to contact us on **********if you require any further assistance.
The finchoice team
Finchoice's replyOfficial
18 May 2020, 17:11Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply18 May 2020, 17:11
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team