KM
Kedibone M

1 reviews | Active since Jun 2014

02 May 2019, 14:37

Horrible sales agents

I recieved a call today from one of ur agents. I told the agent I'm not interested in any of your product she before hanging up the call not sure if she did it deliberately knowing very well I was still online, she said and I translate "this child the way she is soo rude, she sounds like she was raised in the wilderness". So because I don't want the product that makes me a wild animal? Do you people train your agents on animal behavior, which I assume is why she felt so confident to make that comparison? I would appreciate someone who was trained on human behavior this time to send me the recording of this call as I feel she does not deserve to call people, I cannot be called an animal because I refuse a service which is not forced on me. After she called by my surname incorrectly, she still saw it fit to call me an animal. Is this the service your clients will get after taking up your products?,

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Replies (1)
Finchoice
Finchoice's reply09 May 2019, 14:47
Official
Good day,
 
 
 We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Please feel free to contact us on ***and You may ask to speak to one of our Customer Service Team Leaders who would gladly assist you with your Query.
 
 The FinChoice team