NM
Nomagugu M

1 reviews | Active since Jan 2023

05 Jan 2023, 13:14

Horrible customer service

Horrible customer service I have paid the settlement amount on the two accounts I had on the 18 November 2021 however my credit bureau still not up dated I have made several calls and send emails however I'm still not assiste.

0
Replies (3)
Finchoice
Finchoice's reply05 Jan 2023, 15:46
Official
 Good day,
 
 We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
 The finchoice team 
Finchoice
Finchoice's reply18 Jan 2023, 14:30
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team
NM
Nomagugu M's update12 Feb 2023, 08:52
Reviewer Update
My query is still not received as my credit report still not updated and did respond to your emails to let you know however I still don't have a reply until this day.