RL
Rene L
1 reviews | Active since Feb 2011
10 Aug 2020, 10:22
HORRIBLE COMPANY TO DO BUSINESS WITH STAY AWAY
I have previously logged a complaint and emailed your company numerous times with regards to updating my credit bureau . I had a loan with you and paid up the loan in December 2019. You have promised me that my credit bureau has been updated. I have received my Transunion and XDS credit reports only to find that Finchoice still appears on my credit bureau and it shows that I am in arears.
I have lost our on a home loan deal because of this and now I am going to take legal action against your company.
I have had enough of begging you to update my records with all the credit bureaus
Helpful (0)
Replies (2)0
Replies (2)Finchoice's replyOfficial
10 Aug 2020, 21:16Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply10 Aug 2020, 21:16
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's replyOfficial
11 Aug 2020, 15:59Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply11 Aug 2020, 15:59
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
