JM
Jennifer M

1 reviews | Active since Dec 2024

21 Dec 2024, 13:31

HORRIBLE

Paid off my finchoce account in August, they refuse to give me my paid up letter, haven't cleared my name and still appears on my credit report. They keep sending me emails to settle my account and when I reply to them they say that I must send them POP. I used Ozaw to pay them and unfortunately doesn't give me an option to retrieve POP. Feel like I'm just stuck with them

0
Replies (3)
Finchoice
Finchoice's reply23 Dec 2024, 07:55
Official
Good day Jennifer,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply02 Jan 2025, 14:32
Official
Hi Jennifer M,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team


Finchoice
Finchoice's reply06 Feb 2025, 12:50
Official
Good day Jennifer,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team