EP
Elton P

1 reviews | Active since Jan 2022

20 Sept 2023, 13:33

Hopeless

1 hour to answer a call

0
Replies (5)
Finchoice
Finchoice's reply20 Sept 2023, 20:44
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
Finchoice
Finchoice's reply21 Sept 2023, 10:40
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team
EP
Elton P's update22 Sept 2023, 12:53
Reviewer Update
Clearly your records are incorrect as per the manager I spoke to
EP
Elton P's update22 Sept 2023, 22:11
Reviewer Update
Where did you send this private reply?

EP
Elton P's update22 Sept 2023, 22:14
Reviewer Update
So you guys said you would contact me 2 days ago due to your system being down. I wonder how many new customers you got with an offline system? I have a recording of the call