AG
Awonke G

1 reviews | Active since Apr 2024

11 Oct 2024, 10:40

HELL ON EARTH

Hell on earth finchoice I regret the day I took a loan with them. I paid up my load been trying to get my paid up letter since September till today know one is helping me. I would advise anyone who is planing to take a loan with Not to because they have poor customer service and don't care about customers needs. I feel like I'm in prison now because they refuse to attend my problem even though I have paid the load need my paid up letter and updating my ITC record. 3 months is tool long.

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Replies (2)
Finchoice
Finchoice's reply11 Oct 2024, 11:16
Official
Good day Awonke,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply22 Oct 2024, 14:27
Official
Good day Awonke,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team