ND
Noms D

1 reviews | Active since Feb 2016

02 Mar 2016, 15:01

Harrassment and bad attitude

I have been receiving calls from Finchoice since 22 February,. <br> Each day I receive at least 12 calls from Finchoice asking me about my loan. I give give them the information they require. <br> ALL the call center/ debt collecting telephone staff are rude abrupt and have such bad business etiquette, <br> Recently I have been getting calls from Finchoice, when I say hello the Call Center/Debt Collecting Agents hang up the phone in my ear. <br> Today i received a call from yet another rude Finchoice person who refused to give the call over to her Manager. <br> I am extremely angry and TIRED of this calls I receive from Finchoice. I am particular tired of having to deal with rude, *********** call center agents. FINCHOICE GET YOUR ACT TOGETHER and GET YOUR SYSTEM TOGETHER. BECAUSE CLEARLY YOUR CALL CENTER AGENTS CANT READ THE NOTES OF THE PREVIOUS CALLS. These calls everyday and every 10 minutes needs to stop. <br> The numbers that call me from Finchoice are: *** *** *** *** *** <br> *** ***. <br> As I write this message, I am getting another call. Let it be know, it is the 7th call already. <br>

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Replies (1)
Finchoice
Finchoice's reply02 Mar 2016, 17:00
Official
Hello SuperWoman13,


Thank you for bringing this to our attention.
We apologise for the inconvenience and the frustration.

We will investigate your query and we will get a consultant to contact you with feedback.

Regards
Management Team