TM
Tiba M

1 reviews | Active since Nov 2020

24 Nov 2020, 02:37

Harrassing pone calls 3 times every day. I'm tired. Leave me alone

I'm not happy with finchoice, i cancelled my funeral policy 6 months ago. They keep om calling me 3times every day asking me to take a policy again. I blocked them till my pone was full but they keep on calling with other numbers. I'm ****ed off and annoying but this unprofessional behavior. I truly hate this company and it's service. This is harassment

0
Replies (4)
Finchoice
Finchoice's reply24 Nov 2020, 07:41
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team 
TM
Tiba M's update24 Nov 2020, 07:44
Reviewer Update
I don't want your calls, in want you to remove my number from your system and that's it
Finchoice
Finchoice's reply24 Nov 2020, 07:56
Official
Good day, 

Thank you for your Feedback, this has been escalated to the relevant department. 

The finchoice team
Finchoice
Finchoice's reply24 Nov 2020, 09:48
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team