DM
Denys M

1 reviews | Active since Mar 2010

24 Mar 2015, 14:35

Harra*****t by call centre re Mrs Dlamini

<br> Finchoice call centre in Cape Town is harassing me and my wife since 2 March after receiving over 150 calls to date (24 March) from their call centre (using a series of about 40 different 087357*** numbers looking for a Mrs Dlamini that is unknown to us.<br> <br> No-one at your call-centre seems to understand that this is a private residence and are avoiding providing details and just keep on calling over 10 times per day from a series of *** to ***. The call centre staff is unwilling to provide any information and answer on simple questions and extremely rude.<br> <br> There is a baby in the house and I just came back from an operation in hospital, just to be harassed and woken up constantly by your call centre.<br> <br> I've finally today learned that it is Finchoice harrasing me. Reported it, but still receive more calls.<br> <br> Seems that these people are like robots and brainless. Stop and delete my telephone number from your system..

0
Replies (1)
Finchoice
Finchoice's reply24 Mar 2015, 15:08
Official
Hello Denys,

Thank you for bringing this to our attention.
We apologise for the inconvenience and frustration.
Grant us the opportunity to investigate your query and provide you with feedback.

Regards
Management Team