LN
Lindeni N

1 reviews | Active since Sept 2014

28 Jul 2016, 16:37

Harassment/Prejudice

<p>When I lost my job I could no longer afford my instalment,and I informed Finchoice.</p> <p>They then said I must send letter from employer which I did. But they still phone me more than 20times day,asking me one and the same thing. I just feel this prejudice and disrespect at its worst. Am I the only customer who has an issue with the payment? At this stage the only way I would communicate with them is through email cause at this stage I am so annoyed and feel disrespected</p> <p> </p>

0
Replies (1)
Finchoice
Finchoice's reply29 Jul 2016, 07:33
Official

Thank you for bringing your query to our attention.

We apologise for the inconvenience and frustration.Please allow us the opportunity to resolve the issue as we have to follow business protocol.

We will email you to make further arrangements.

Regards

Management Team

Best regards,