tR
timothy R

1 reviews | Active since Jan 2011

06 Jan 2026, 10:00

Harassment phone calls, causing bad credit score with not allocating my debits

I Have been harassed by this place for Debits that went off on the 19th December and not allocated on their side. Multiple phone calls per day since 26th December. I have escalated this multiple times with no result. Now due to Finchoise uselessness my credit record is being affected.

I even requested the recording of one call and yet no reply, Just same payment due calls from them.

I recorded all the calls on my side as well and will be Publishing them for proof of this Horrible service.

I am fed up with Finchoise and will be closing one account as soon as they wake up and allocate the Debit.

Finchoise *** & ***

0
Replies (4)
Finchoice
Finchoice's reply06 Jan 2026, 10:29
Official
Hi Timothy,

Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.

The FinChoice Team
tR
timothy R's update06 Jan 2026, 10:32
Reviewer Update
Same Empty reply i have been getting from you since 26 December, Multiple calls Daily.

has been noted.
have been escalated.
working on the bank issue.

Hanging up the call while i am talking.

Useless Finchoise
tR
timothy R's update06 Jan 2026, 11:57
Reviewer Update
Interesting Finchoise responds to these posts in minutes.

I have now received 4 calls from finchoise just today with the same reason - arrears. My debits went off the 19th December, And even after sending bank statements proving the debits went off they still call me.

With all my calls being recorded and the E-mail reply's from finchoise i am thinking of opening a police case for harassment.

This must be the worst company with un trained staff ever
Finchoice
Finchoice's reply09 Jan 2026, 10:31
Official
Good day Timothy,

Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.

The FinChoice Team