DM
Diapabeng M

1 reviews | Active since Apr 2014

16 Jul 2025, 13:19

Harassment from Finchoice

So I have an account with Fichoice, I’ve been paying monthly however there was a period where the finances were abit hectic so I skipped 2 months. When they called me, I made the arrangement that I will pay the following month. They then told me that because I can’t pay this month they are going to keep calling me!!! I don’t know where they expect me to get the money from because their reason for calling is to make a payment arrangement and that is exactly what I did. These people call me 10 times a day, weekends included!!! This is total HARASSMENT now because everytime I answer the phone to tell them I have already made arrangements, they tell me that those arrangements are for next month, so I don’t know where they expect me to get the money from this month!!! 10 CALLS EVERYDAY, weekends included.

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Replies (2)
Finchoice
Finchoice's reply16 Jul 2025, 15:03
Official
Good day Diapabeng,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply18 Jul 2025, 10:05
Official
Good day Diapabeng,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team