ZP
Zahne P

1 reviews | Active since Jun 2018

25 Mar 2026, 19:42

Harassment Despite Payment Arrangement – Completely Unacceptable

I recently lost my job — something no one plans for — and I currently have a CCMA case in progress. This is already a very stressful and traumatic time for me. Instead of showing any form of understanding or professionalism, FinChoice continues to bombard me with constant calls, which only adds unnecessary pressure and anxiety. There is a clear difference between following up on an account and harassing a client. Calling excessively, even after agreements have been made, is unacceptable. I expect this behavior to stop immediately and for FinChoice to respect the arrangement that has already been put in place. Based on this experience, I would not recommend FinChoice to anyone.

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Replies (2)
Finchoice
Finchoice's reply26 Mar 2026, 07:25
Official
Hi Zahne Parsons,

Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice
Finchoice's reply02 Apr 2026, 13:55
Official
Good day Zahne,
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team