BN
Bruce N

1 reviews | Active since May 2017

04 May 2017, 13:30

Harassment, and no response

<p>Early last year I got a new cell no from MTN . I am receiving daily calls or pre-recorded messages from Finchoice for the previous owner of this cell no demanding payment that is overdue. </p> <p>I am now receiving messages on my personal cell number giving the same messages. I have never been a customer of Finchoice, and I have never met the previous owner of the cell number. </p> <p>Further, Finchoice has clearly obtained my cell number from MTN as there is no other connection between these cell numbers. This I believe to be *******. I have contacted Finchoice by phone on numerous occasions, but the harassment continues. How do you stop them?.</p>

0
Replies (2)
Finchoice
Finchoice's reply04 May 2017, 13:45
Official

Good day,

Thank you for writing to advise us of your concerns.

We regret any inconvenience caused. Your matter is a priority for us and is currently receiving our full attention. Please can you forward us your contact information so that we can resolve this for you.

Kind regards
FinChoice Team

BN
Bruce N's update04 May 2017, 14:26
Reviewer Update

The contentious cell no is ********** 174. Don't call this no as the sim is in a laptop and doesnt ring.

My cell no is ********** 526

You can get me on **********