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Cheryl L

1 reviews | Active since Feb 2026

24 Feb 2026, 13:15

HARASSMENT AND INCOMPETENCE BY FINCHOICE

HARASSMENT AND INCOMPETENCE BY FINCHOICE

This company’s conduct has been nothing short of appalling. I strongly caution anyone against engaging with FINCHOICE.. Despite the fact that I have never received any service , they continue to harass me with relentless phone calls regarding a *****ulent transaction conducted using my identity. I have formally submitted an affidavit at the police station confirming that this transaction is *****ulent.

FINCHOICE provides NO effective mechanism to dispute identity *****. I am unable to access their call centre because their verification process relies on contact details linked to the *****ulent transaction — details that are not mine. As a result, I am effectively BLOCKED from resolving a matter caused by THEIR OWN INADEQUATE CONTROLS.

Due to their complete failure to engage - I have reported Finchoice to the CREDIT OMBUDSMAN

This level of incompetence, disregard for due process IS DISGRACEFUL!!!

0
Replies (2)
Finchoice
Finchoice's reply24 Feb 2026, 14:28
Official
Hi Cheryl L,

Thank you for bringing this to our attention. Our goal is to deliver service that leaves every customer satisfied, and we’re sorry for any inconvenience you may have experienced. Please allow us some time to look into your query and work on a resolution.
The FinChoice Team
Finchoice
Finchoice's reply02 Mar 2026, 12:51
Official
Good day Cheryl,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team