lG
lindi G

1 reviews | Active since Jun 2014

12 Jan 2016, 08:26

Harassing Phone Calls about my Account

Good day, <br> <br> To Whomever i need to get this out to - I have an account with you guys, It seems that no one in the call center or collections department or courtesy call department have their **** together . . . I am currently being harassed 3 times a day - NO JOKE 3 CALLS A DAY - Calling to say thank you for having a loan with us we appreciate that you have been paying your account well and keeping it up to date - Then i get a ****Y call from some other idiot stating that my account is in arrears and that i am a bad payer and that i can not pay my bills on time and i will be black listed - the 3rd call is then again to say thank you - <br> <br> I apologize for my TONE - But please take your calls and shove it up somewhere where the confusion is coming from - I have also logged a complaint to the ombudsman complaining about the maladministration that is happening here - Management needs to address this issue as this is complete and utter nonsense - <br> <br> Please remove my Number from the system as i have requested from each and every person who has called me including the last lady that called and hung up mid my complaining - it is a real bother! <br> <br> NO KIND REGARDS <br>

0
Replies (1)
Finchoice
Finchoice's reply13 Jan 2016, 11:32
Official
Hello justice seeker ,

Thank you for bringing this to our attention.
We apologise for the inconvenience and frustration.
Grant us the opportunity to investigate your query and provide you with feedback.

Regards
Management Team