Harassing calls for a Funeral Policy, Stop it FInchoice!

I am one of their clients and I went into debt review during the lockdown, I then received a call regarding a funeral policy that was linked with my loan account, I explained to the consultant in August 2020 that I wish to discontinue the policy since I am under debt review I want to pay off the loan only.

Two days later I received another call and I explained that I have already spoken to someone regarding the funeral policy matter, they said OK ma'am. I continued to receive these calls and I asked each consultant to put this as a note on their system, I continued getting these calls after I numerously asked not to be contacted again.

On Sunday 17 January 2021, I received yet another call, I asked to speak to the team leader who apologized for ruining my Sunday and said that they will stop calling me and remove my details from the system, I must have received about 20 calls regarding this, any day of the week including Sundays, during the week I received yet another call, I explained to the lady and asked not to be contacted again, I asked for the team leader who was apparently not available and I asked the lady to put a note on the system and stop calling me. On Sunday 24 January 2021 I received yet another call and that's when I decided to come to Hallo Peter to report this matter. I told the consultant who called on the day.

Can Finchoice stop abusing me for a funeral policy that I don't need please!!!