NM
Nompumelelo M

1 reviews | Active since May 2012

10 Mar 2016, 13:32

Harassed by call centre consultant

I am being harassed day and night by call centre consultant for a debit that did not go through. I wish they can deduct on the 27th of every month as agreed. I am ****en ****ed off by these calls and the rudeness of their staff. The one who called me today said I don't listen. I just hang up because I did not want to be rude. Please sort this mess out...

0
Replies (1)
Finchoice
Finchoice's reply10 Mar 2016, 14:35
Official
Hello Motlhabane0505,

Thank you for bringing this to our attention.
We apologise for the inconvenience and the frustration.

We will investigate your query and we will get a consultant to contact you with feedback.

Regards
Management Team