AM
Andriano M
1 reviews | Active since Jul 2019
03 Oct 2025, 13:32
HANDED OVER ACCOUNT
I had an account with finchoice, that was in arrears. I had made full payment of the outstanding balance on the 11 of September 2025. On the 12th of September I received an sms from MBD that my account was handed over. I had spoke to finchoice consultants & they said MBD would send me a paid up letter. MBD now tells me I have outstanding legal fees on the account. I am not sure how I can pay legal fees on an account that I was not aware of being handed over at the time of settlement. This is now causing a delay of update on my finchoice account on the credit bureau!
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
03 Oct 2025, 13:48
Hi Andriano M,
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Finchoice's reply03 Oct 2025, 13:48
Official
Hi Andriano M,
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Thank you for sharing your feedback. We are committed to providing excellent service and regret any inconvenience caused. We will carefully review your query and aim to resolve it as quickly as possible.
The FinChoice Team
Finchoice's replyOfficial
03 Oct 2025, 16:12
Good day Andriano,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply03 Oct 2025, 16:12
Official
Good day Andriano,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
AM
Andriano M's updateReviewer Update
03 Oct 2025, 16:14Good Day
It has been resolved. Thank you
& Thank you to Hayley for her speedy assistance
It has been resolved. Thank you
& Thank you to Hayley for her speedy assistance
AM
Andriano M's update03 Oct 2025, 16:14
Reviewer Update
Good Day
It has been resolved. Thank you
& Thank you to Hayley for her speedy assistance
It has been resolved. Thank you
& Thank you to Hayley for her speedy assistance
Finchoice's replyOfficial
04 Oct 2025, 08:03
Good day Andriano,
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Finchoice's reply04 Oct 2025, 08:03
Official
Good day Andriano,
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team
Please be advised that your complaint has been closed. If you have any further concerns, please email us at ***.
The FinChoice Team