TK
Thereso K
1 reviews | Active since Aug 2015
18 Sept 2020, 13:16
GET YOU ADMIN IN ORDER!!!!
Like I have never dealt with such incompetence or such ****ty service.
I have sent so many emails, received some calls too but your stupid ass administration is massively just blaady *********** or just simply acting stupid.
Can someone tell me how my query on ticket 196931 was resolved because I spoke to no one, got no email nothing.
Also who is supposed to ****en pay for the R150 decline transaction fee to FNB after you were told to stop the debit order the previous ****en month, and even after that you went on to debit be an amount of R110?!!!!!
Get some one to sort your **** service out, we have too much going on to be going through this!!!!!
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Replies (2)
Finchoice's replyOfficial
18 Sept 2020, 14:46Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply18 Sept 2020, 14:46
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's replyOfficial
04 Nov 2020, 15:59Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply04 Nov 2020, 15:59
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team