TM
Tonderai M

1 reviews | Active since Dec 2015

15 Oct 2020, 14:06

Funeral policy with Finchoice

I have a policy which i never app**** for and everytime i call them the moment i mention please cancel the policy they drop the call in my ear. One lady told me i have a policy i pay R60 and yet they have been deducting R109. Please cancel this policy. I can share times of both phone calls since your calls are recorded. The last person to drop call her name is Thembi

0
Replies (2)
Finchoice
Finchoice's reply15 Oct 2020, 15:54
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team 
Finchoice
Finchoice's reply19 Oct 2020, 13:12
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team