FUNERAL COVER FINCHOICE

I have spent R90rands airtym today trying to get hold of Finchoice I managed to get threw to someone named Jared, took me a few seconds to exsplain the above story only for him to he dropp the call on me and put me back into the que until I had no more airtym.I called back trying to have a call back done, that took another R20rand airtym.I emailed from work today again only to be told to wait 48hours and it was an automated email message asking for the documents I already sent again.Disgusting service.

I have been emailing Shakeerah on that email adress and guess what nobody responds even thou I've sent the documents 4 or 5 times already. I attach it to every email because before it was automated emails now it's just no response at all.Nobody is gna call me ,this is all being said only to look good but the service is bad.Please people if you now whats good for you DO NOT take out FUNERA COVER with FINCHOICE horrible service.You spend more money on them just calling they never available to take your call.I dnt think they will even contact me they haven't even tried after I've spent so much money trying to call them yesterday alone.

So its 2pm already and not one agent has tried contacting me regarding my query.I have also sent an email to the above email addres and there is another email adress I've sent emails to aswell, this morning when I got to work and guess what no response at all.I really dnt know what to do because I want to cancell the plan I have with FINCHOCE COMPLETELY. What am I even paying for,I probably have to buy R300 rand airtym because of all the ads they have going and still nobody will respond to me or they will say I'm working from home and i have system issues please call us back after being on hold for 15minutes and abusin all your airtm.Making a call to them and requesting a call back is just to make money because they take all your airtym with there adds.They just dnt care and they end the call ,and then they like we cant call you back we not allowed to after you spent nearly your entire salary just trying to get threw to an actual human who is actually *********** and cannot assist you.FINCHOICE IS THE WORST AND IM PROBABLY GOING TO BE PAYING FOREVER FOR THE FUNERAL COVER.That makes me wonder then if I die my kids will not be able to get there money after I've paid for years because they are *******.They will request for the documents even thou its sent.How cant you know were the documents are if you sent a ref number.PLEASE PEOPLE DNT SAY I DID NOT WARN YOU ABOUT FINCHOICE FUNERAL PLANS ,I SHOULD HAVE CHECKED THE REVIEWS BEFORE SIGHNING UP.

I am still waiting for someone from the claims department to contact me regarding my claim.Its no use you reply to my messages I leave here when you dont have any intention of calling me.I will be getting in touch with my lawyers so that they can contact you.FINCHOICE SHOUKD NOT BE ALLOWED TO DO BUSINESS.