***ING TIRED

I am so exhasuted of constantly having to post on a platform to get these peoples attention. I have a homechoice account that fell behind with payments and was moved over to there financial team, finchoice... It was agreed that as of September I would have a monthly debit of R600 and some odds go off my account. I missed the first month's payment however on the 12 October I paid the payment, sent the POP and also settled the finchoice loan i had of R4000 and some rands, sent both POP's and for some reason both payments landed on my homechoice restructered account. I had to battle for 2 weeks and then evenutually they moved the Finchoice money over to the correct account, I received a paid up letter and it is closed. However now the consultants are telling me the Homechoice account was behind R3000 and something , I need to make immediate payment of R1400?? I dont understand this, because if I only agreed to these payments terms Septemeber 2018 how did I fall behind. I made a payment on the 12th of october, to cover Sept. The next debit went off today... so I am suppose to be on track. I think there was some confusion when the finchoice money landed on the homechoice acc and got taken out again... PLEASE I AM ***ING SICK OF THESE CALLS, AND PEOPLE HARRASSING ME FOR MONEY. I HAVE PAID MY ACCOUNTS, I HAVE SENT ALL PAYMENT LETTERS YOU PEOPLE ARE *********** AND NEED TO SORT YOUR **** OUT!!!! I AM NOT BEHIND WITH ANY PAYMENTS