TR
Thembeka R
1 reviews | Active since Oct 2016
24 Mar 2023, 06:42
FRUSTRATING!!!YEARS SETTLED ACC NOT UPDATED ON EXPERIAN.... NUMEROUS COMPLAINTS... LIES ONLY
Since 2021, when I settled mobi money finchoice has not updated experian account, I've called numerous times, sent multiple emails as they've said they wanted proof my account shows as in arrears for 2 years. My credit is DESTROYED BECAUSE OF FINCHOICE. They always promise to update and never do. I have emails from info@finchoice saying they've updated but it's a lie. On the side they offer me credit. Does FINCHOICE want to be the only ones offering credit so I'll always be indebted to them???????
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Replies (2)
Finchoice's replyOfficial
24 Mar 2023, 17:02 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply24 Mar 2023, 17:02
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
31 Mar 2023, 08:12Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply31 Mar 2023, 08:12
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team