NW
Nicolette W
1 reviews | Active since Oct 2024
21 Oct 2024, 10:57
Frustrated and annoyed
I had an terrible experience with finchoice just awfull it was my first time applying for a loan of 4000r I sent my documents I approved the debicheck same day on the 06th and 07th of Oct 2024 they said it will take 24hrs but I am still waiting and when I message them on whatsapp its just the same message that comes through they busy someone will be with me shortly and they keep on asking for documents which I have sent several times already and when i logg into mobi online to check my application the amount of which I app**** is always different
Helpful (0)
Replies (5)0
Replies (5)
Finchoice's replyOfficial
21 Oct 2024, 11:41Good day Nicolette,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply21 Oct 2024, 11:41
Official
Good day Nicolette,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Please allow us to investigate your query and resolve it.
The FinChoice Team
NW
Nicolette W's updateReviewer Update
21 Oct 2024, 11:45*** is my ID number I hope this matter will be resolved bcoz I am still struggling with the mobi app that gives me different loan amounts that I did not apply for and also keeps on asking for documents I have sent several times already and I did approve the debit order on the same day I app****
NW
Nicolette W's update21 Oct 2024, 11:45
Reviewer Update
*** is my ID number I hope this matter will be resolved bcoz I am still struggling with the mobi app that gives me different loan amounts that I did not apply for and also keeps on asking for documents I have sent several times already and I did approve the debit order on the same day I app****
Finchoice's replyOfficial
21 Oct 2024, 16:07Good day Nicolette,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply21 Oct 2024, 16:07
Official
Good day Nicolette,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
NW
Nicolette W's updateReviewer Update
21 Oct 2024, 16:11Yes the matter has been resolved and I would like to thank you for everything and getting back to me so swiftly I really do appreciate it
NW
Nicolette W's update21 Oct 2024, 16:11
Reviewer Update
Yes the matter has been resolved and I would like to thank you for everything and getting back to me so swiftly I really do appreciate it
Finchoice's replyOfficial
21 Oct 2024, 16:29Good day Nicolette,
We appreciate your feedback and strive to ensure every customer is satisfied with our service. Please feel free to contact us if you require any further assistance.
The FinChoice Team
Finchoice's reply21 Oct 2024, 16:29
Official
Good day Nicolette,
We appreciate your feedback and strive to ensure every customer is satisfied with our service. Please feel free to contact us if you require any further assistance.
The FinChoice Team