1 reviews | Active since Feb 2016
**********/INCORRECT INSTALMENT RECORD ON TRANUNION
Initially the loan process was easy, however to actually get service from their Call Centre is akin to pulling out your teeth without anaesthetic… Now I am trying to purchase my first home and trying to sort out my finances only to find that the loan amount I am paying and the amount they listed on Credit Bureau ARE 2 DIFFERENT AMOUNT WITH ALMOST DOUBLE BEING RECORDED ON THE BUREAU, MY BELIEF IS THAT ANY INFORMATION THAT IS INCORRECT IS *****LUENT...FINCHOICE NEEDS TO REMOVE THEIR INCORRECT AND MISLEADING RECORDS AND USE THE CORRECT INFORMATION...FOR A COMPANY THAT IS DOING WELL INTERNATIONALLY THEY SURE DO HAVE A ***** CALL CENTRE...AND CREDIT CONTROL SECTION...BECAUSE WHEN ONE CALLS IT IS LIKING SPEAKING TO SOMEONE FROM ANOTHER PLANET...ALTHOUGH TO GIVE CREDIT MINUTE CREDIT IN FACT AT THE BEGINNING WHEN I WAS TAKING OUT THE LOAN THEY WERE FINE...BUT AFTER THAT IT STRATED GOING DOWNHILL...WISH THEIR CALL CENTRE WAS AS EFFEICIENT AS THEIR ONLINE/MOBI APPS...
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
