********** misleading Lending

What a disgusting company to deal with, I have had numerous calls stating I'm in arrears when I am not in arrears. When trying to explain the consultant named Asanda I spoke to trying to explain which she had been speaking over me. She rudely cut me off by shouting at me "Pay your account" and hung up. How do people like this get jobs ??? The loan account was opened on the 23rd of December 2021. According their system the money was paid to me on the 24th of December 2022. So 6 days later which is the 31st of December 2022 my first full installment was due and that is not what I am aware off. I have been receiving calls since January 2022 stating I am in arrears and after looking into the matter the consultant apologized stating it was a system glitch. I then receive numerous other calls stating the same with the same conversation and speaking to team leaders that pleaded an opportunity to fix the matter as I was getting Irated. This system error has now costed me loss of NCR score. It has costed me declining off other applications adding credit enquiries to my name giving me a bad record with NCR ruling and bureaus. Thus far every month my account is paid. This is not a serious matter to them at all. As a financial institute this comes across as a company who just wants to take peoples money.

Given this experience I am having I would strongly advise all that reads this to think carefully no matter how hard the situation is to consider carefully a decision whether to take out a loan with this institute.