1 reviews | Active since Jun 2012
********** debits, refusal to cancel a funeral policy, non compliance with law and fais regulations
Finchoice refuses to cancel funeral policy and refund me after numerous requests-
I have asked for written confirmation that this funeral policy is cancelled and that my money is refunded - NOTHING. I asked for the recordings between myself and finchoice - NOTHING.
This company is running a ***** operation They refuse to cancel a policy even after refunding me and debiting again- they refuse to cancel debi-check.
The debits are under r100 so the bank doesn't notify of the debit, lucky I saw.
Don't be conned by this company.
I have reached out to long-term ombudsman to report the malpractice and ********** activities of this company and I'm open to joining with anyone who wants to report them. I am also going to prepare a folder where I record the phonecards myself and if I'm debited one more time I'm ready to take legal action against Finchoice, I actually can't wait for them to mess up again.
I'm waiting for my second refund and the written confirmation that the policy is cancelled.
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
