SB
Sinesipho B
1 reviews | Active since Feb 2021
01 Feb 2021, 20:35
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I am not happy about finchoice, who debits my money without my permission. I even wrote an email complaining about this debit order and my case was closed without feedback. Iwant finchoice to stop taking my money
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
01 Feb 2021, 21:17Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply01 Feb 2021, 21:17
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
02 Feb 2021, 17:26Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply02 Feb 2021, 17:26
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
SB
Sinesipho B's updateReviewer Update
02 Feb 2021, 21:50Hello, thank you for coming back to me. I would like to know how was the issue resolved? What was the solution because my money was debited on the 25th of January without my permission. I even called finchoice to question about this debit and also asked your agent to cancel the policy that was signed under my name withou my knowledge. So the issue was not resolved
SB
Sinesipho B's update02 Feb 2021, 21:50
Reviewer Update
Hello, thank you for coming back to me. I would like to know how was the issue resolved? What was the solution because my money was debited on the 25th of January without my permission. I even called finchoice to question about this debit and also asked your agent to cancel the policy that was signed under my name withou my knowledge. So the issue was not resolved
Finchoice's replyOfficial
03 Feb 2021, 07:59Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply03 Feb 2021, 07:59
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team