MW
Marie W

1 reviews | Active since Aug 2020

28 Aug 2020, 11:40

********** ACTIVITIES FROM FIN-CHOICE

I cancelled a debit order in June got email and sms for the cancellation they too the debit order when disputed the debit to get the money reversed they activated another debit order with out my permission and took another debit Oder on 25/8 sine 25/8/2020 im trying to get my money back form them the call center agents refuses to let me speak to managers they also refuses to give proof of cancellation of the debit order. I HAVE PHONE EVERY DAY SINCE 25/8/2020 AND SENT SEVERAL EMAILS WITH NO RESPONSE FORM FIN CHOICE IN MY EYES FIN CHOICE HAS ****** MY MONEY AND PARTAKE IN ********** ACTIVITIES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (1)
Finchoice
Finchoice's reply28 Aug 2020, 16:49
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team