PM
Prudence M

1 reviews | Active since Aug 2013

30 Mar 2015, 19:44

********** ACCOUNT

Good day,<br> <br> We have a big problem at home, a ********** account has been opened using my mother's details, every month her account is being debited for something that she didn't buy.She called fin choice and was advised to email an affidavit, which she did then an agent called her back and acknowledge d to have received the affidavit.To this date the account has not been cancelled and they still continue to debit her account. <br> <br> can somebody please sort this mess, as this is causing alot of financial strain on her.<br> <br> Regards, <br> Prudence

0
Replies (1)
Finchoice
Finchoice's reply31 Mar 2015, 07:51
Official
Hello PrudenceMaleka,


Thank you for bringing this to our attention.
We apologise for the inconvenience and frustration.
Grant us the opportunity to investigate your query and provide you with feedback.

Regards
Management Team