NM
Nontokozo M
1 reviews | Active since Feb 2015
03 Oct 2021, 22:04
*****
I settled my Finchoice account in 2020, the account was never removed from my credit bureau and now in September 2021 the account status changed to arrears (default) on my credit bureau profile. I am trying to get assistance from other service providers and I’m being declined because of this “recent arrears” status that is not even suppose to be there. I seriously don’t understand how Finchoice works.
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Replies (2)
Finchoice's replyOfficial
04 Oct 2021, 12:53Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team.
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team.
Finchoice's reply04 Oct 2021, 12:53
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team.
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team.
Finchoice's replyOfficial
04 Oct 2021, 14:30Good day,
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team.
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team.
Finchoice's reply04 Oct 2021, 14:30
Official
Good day,
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team.
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team.