*****

finchoice send me a statement in November 2021 ,stateement date 09/11/2021 that my loan outstanding balance was 1741.69 ,i made a payment on the 25 Nov 2021 FOR 1600.00 in January 2022 i phoned to find out what you amount owing was they informed 741.69 which i disagreed with, they logged a querry ,the bank did not approve an application because of this 741.69 i made a payment for that just to phone the next morning and find out they splitted this amount for my loan and funeral policy ?? funeral policy i stripped because i dont have a policy with them anymore i cancelled that more than year ago,another querry they logged ,i want a paidup letter another querry logged 2 days after all the querries still no paidup letter. My concern without my knowing there was a polciy in place which i was'nt aware of is this normal protocol that this people keep a policy 'alive' and just wait for something to happen so that they can claim when the system 's status show deceased ? Stll im waiting and at this moment the system shows i'm owing them 350.00