LM
Livhuwani M
1 reviews | Active since Aug 2018
02 Feb 2022, 14:30
*****
I have the debit of R69.00 which I have request to be cancelled when I realized that it has been debiting on my account , I have called the call center numerous time no success , and even when I They call to sell their Product I did advised for them to cancel that benefit , However no success , I want to be refunded all my premium , I do have my own funeral cover with Avbob since 2018/01
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Replies (4)0
Replies (4)
Finchoice's replyOfficial
03 Feb 2022, 16:59Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply03 Feb 2022, 16:59
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
LM
Livhuwani M's updateReviewer Update
04 Feb 2022, 10:23Hi when you advise that you will look owner this matter , we’re you referring on adding more benefits to the funeral cover , and sending the arrogant consultant, please cancel the funeral policy and refund my payment.
LM
Livhuwani M's update04 Feb 2022, 10:23
Reviewer Update
Hi when you advise that you will look owner this matter , we’re you referring on adding more benefits to the funeral cover , and sending the arrogant consultant, please cancel the funeral policy and refund my payment.
Finchoice's replyOfficial
04 Feb 2022, 10:57Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply04 Feb 2022, 10:57
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's replyOfficial
15 Feb 2022, 22:09Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply15 Feb 2022, 22:09
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team