AW
Anton W

1 reviews | Active since Jan 2020

30 Jun 2020, 10:07

*****

Bunch of *****s. Doing double deductions without my consent and there is no customer service. So no one at their office can even assist in their own error.

0
Replies (3)
Finchoice
Finchoice's reply30 Jun 2020, 16:18
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team
AW
Anton W's update30 Jun 2020, 17:43
Reviewer Update
you guys have called me but the end result remains the same. I will not be getting my money back today. I have to wait 48h+...due to your incompetence, you have lost me as a client. I would never support you guys again and will spread the word to others that they must refrain from you guys as this was your staff that made such an error. Incompetence staff you guys have.
Finchoice
Finchoice's reply08 Jul 2020, 18:07
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team