DN
Dumi N

1 reviews | Active since Nov 2017

15 Oct 2020, 10:35

Forever on checklist

App**** for loan on 28th was approved it's been on checklist since that day everytime i called they keep escalating but i never get feedback almost 3 weeks now but still on checklist. Been told 48hrs 9 times

0
Replies (2)
Finchoice
Finchoice's reply15 Oct 2020, 15:54
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team 

Best regards,

Finchoice
Finchoice's reply05 Nov 2020, 12:20
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team

Best regards,