CG
Clive G

1 reviews | Active since May 2016

21 Apr 2020, 08:59

Finschoice saga goes on..

I have posted reviews about finchoice and their shady dealings and now the latest saga as follows..I received a email after the last post on hellopeter saying 1 of the consultants will call me but nobody has called..I get miscals from a 087 number that cuts off when I answer it and when I call it back it does not for through. I then sent a email to their support email and received a response that as per a call recording I had made arrangements to make payments after the 16th and was told by the consultant that calls will still be made from them continuously to which I rep**** it was lies and requested a copy of that so called conversation and today they reply I must get a court order to get that conversation..very very shady people there that are replying via their support forum..they tell us calls are recorded yet now want to play the court card when they lie and we ask for the recording..

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Replies (2)
Finchoice
Finchoice's reply21 Apr 2020, 13:14
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team 
Finchoice
Finchoice's reply22 Apr 2020, 10:11
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team