NM
Nobubele M

1 reviews | Active since May 2019

02 May 2019, 15:56

FINCHOINCE...U ARE REFUSINGTO REVERSE A LOAN I DON'T WANT YOUR MONEY

Today I did a short loan under the impression the loan is interest-free because that was communicated by SMS to me. However upon realizing that there's still extra fee which they charge I canceled and asked that they please reverse the money. They told me that they have already processed it but I asked for them to reverse the process and they dropped a phone on me, RUDE!!!. I only receive the money now into my account at 16:00 This was around 11 am in the morning when I asked them to reverse it. How can I make sure that they don't charge me for this money because I have asked for their bank account but they haven't given me?

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Replies (1)
Finchoice
Finchoice's reply09 May 2019, 14:53
Official
Good day,
 
 
 We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Please feel free to contact us on ***and You may ask to speak to one of our Customer Service Team Leaders who would gladly assist you with your Query.
 
 The FinChoice team