IM
Innocentia M
1 reviews | Active since Sept 2022
21 Feb 2024, 10:44
FinchoicePay brought from Bamboo Mattresses.
I purchased a bed from Bamboo Mattresses using FinchoicePay on February 16, 2024. However, the service provider, Bamboo Mattresses, has not been communicating with me. The debit order is scheduled for February 25, 2024, for a purchase I have not received any communication about regarding order confirmation or delivery details. I'm beginning to regret choosing this option. Their landline appears to be out of service, and despite sending a WhatsApp message, I haven't received any response from them.
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
21 Feb 2024, 11:03Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply21 Feb 2024, 11:03
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
21 Feb 2024, 11:16Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply21 Feb 2024, 11:16
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
IM
Innocentia M's updateReviewer Update
22 Feb 2024, 13:03Thank you so much, it was indeed resolved.
IM
Innocentia M's update22 Feb 2024, 13:03
Reviewer Update
Thank you so much, it was indeed resolved.
Finchoice's replyOfficial
22 Feb 2024, 13:47Good Day
We're glad your complaint was resolved
The finchoice team
We're glad your complaint was resolved
The finchoice team
Finchoice's reply22 Feb 2024, 13:47
Official
Good Day
We're glad your complaint was resolved
The finchoice team
We're glad your complaint was resolved
The finchoice team