VS
Vee S

1 reviews | Active since Mar 2019

17 Apr 2026, 12:13

FINCHOICE.PATHETIC CLUELESS SERVICES

Dear HelloPeter Team, am writing to share my negative experience with Finchoice so that others can be aware. I app**** twice for loans on two different products, and despite being told that I qualified and that the funds would be paid within 48 hours after submitting all required documents, the process was mishandled. This caused significant delays, and the loan was urgently needed for funeral expenses. The service and attitude I encountered from Finchoice staff were unprofessional and frustrating. I strongly advise others not to use Finchoice. Instead, I recommend considering Direct Axis or Capfin, who provide more reliable service. hope this feedback helps others avoid the same difficulties I experienced. V Padayachee

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Replies (3)
Finchoice
Finchoice's reply17 Apr 2026, 12:35
Official
Hello Vee, We're truly sorry to hear about your recent experience with us and we apologize for any distress caused during such difficult times. We would like to reassure you that we take your feedback very seriously. Please allow us some time to investigate this matter for you. We will reach out via email with updates on the resolution. Warm regards, The FinChoice Team

Best regards,

VS
Vee S's update17 Apr 2026, 17:01
Reviewer Update
Dear HelloPeter Team,
I am submitting a final and firm complaint against Finchoice regarding their handling of my loan applications. After my first application failed, Finchoice still offered me a Mobi account, fully aware it would fail again. This was a deliberate waste of my time and added unnecessary frustration, especially given the urgency of my situation.
It is disgraceful and unprofessional for the Finchoice team to knowingly push a product that was destined to fail. This behavior demonstrates a complete disregard for customers and their valuable time. The false promises and repeated failures are unacceptable.
I want others to be aware of this conduct so they do not go through the same experience. Finchoice’s actions have proven to be unreliable, and I strongly advise against using their services.
V Padayachee
Finchoice
Finchoice's reply07 May 2026, 12:03
Official
Good day Vee,
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team

Best regards,