FINCHOICE..MORE LIKE ESCALATING 3 WEEKS CHOICE

I have had no joy with this company, please never change your number as this is a sin apparently, been loyal customers for more than 3 years and been December we made use of our mobile app my son lost the Sim card so we changed the number back to the number it originally was, for 3 weeks everyday they have been escalating the problem as the mobile app keeps telling us its sending the OPT to his old number, they have send smss telling us its changed and even with a link that still asks for the old number, we have waited for days for the ***** department to call GOD FORBID YOU MISS THAT CALL. WE HAVE SPOKEN TO. THEM STILL NO JOY, UNORGANISED NO CUSTOMER SERVICE UNPROFESSIONAL

EVEN emailing them and you know what 3 weeks later they still escalating the problem, yet they were fast to offer a loan on line and do that fast