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Stefanie T
1 reviews | Active since Apr 2013
25 Feb 2019, 21:53
Finchoice/Homechoice harassing me with unsolicited emails
I keep unsubscribing from your emails yet every week I get an email from Finchoice about a loan!
This is against the Consumer Protection Act as I’ve opted out MORE than once and I still keep getting your unsolicited emails!
I’ve been assured by 4 people including a team leader than ALL my details have been removed from your system, when it clearly hasn’t been!
I WILL BE REPORTING YOU TO THE NATIONAL CONSUMER COMMISSION!!!
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Replies (2)
Finchoice's replyOfficial
26 Feb 2019, 08:45 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Please feel free to contact us on ***if you require any further assistance.
The FinChoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Please feel free to contact us on ***if you require any further assistance.
The FinChoice team
Finchoice's reply26 Feb 2019, 08:45
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Please feel free to contact us on ***if you require any further assistance.
The FinChoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Please feel free to contact us on ***if you require any further assistance.
The FinChoice team
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Stefanie T's updateReviewer Update
26 Feb 2019, 10:21Your call center is just as useless as your response! I will not call again! Ensure my details is removed from your system and that I don’t get an email again! I’m reporting you to the commissioner today!
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Stefanie T's update26 Feb 2019, 10:21
Reviewer Update
Your call center is just as useless as your response! I will not call again! Ensure my details is removed from your system and that I don’t get an email again! I’m reporting you to the commissioner today!